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AGENT_OPS / v2026.04·SHIPPING AUTOMATION FOR BUSINESSES THAT ALREADY RUN

AI agents that
pay for themselves_

We build workflow agents for businesses drowning in repetitive work — and we use our own AI dev tools to ship them in weeks, not quarters.

3–5×
faster delivery
15yrs
legacy refactors
2 wks
to prototype
40%+
ops time saved
Live agent activity
[09:41]invoice-botprocessed 47 POs·saved 3h 12m
[16:54]support-triagerouted 218 tickets·saved 6h 04m
[23:07]lead-qualifierscored 1.3k leads·saved 4h 30m
[06:20]report-genbuilt weekly KPIs·saved 2h 45m
[13:33]inbox-sweeperdrafted 92 replies·saved 5h 18m
[20:46]data-extractorparsed 340 PDFs·saved 8h 20m
[03:59]schedule-aibooked 56 meetings·saved 1h 55m
[10:12]qa-copilotreviewed 74 PRs·saved 4h 10m
[17:25]invoice-botprocessed 47 POs·saved 3h 12m
[00:38]support-triagerouted 218 tickets·saved 6h 04m
[07:51]lead-qualifierscored 1.3k leads·saved 4h 30m
[14:04]report-genbuilt weekly KPIs·saved 2h 45m
[21:17]inbox-sweeperdrafted 92 replies·saved 5h 18m
[04:30]data-extractorparsed 340 PDFs·saved 8h 20m
[11:43]schedule-aibooked 56 meetings·saved 1h 55m
[18:56]qa-copilotreviewed 74 PRs·saved 4h 10m
── What we build

Agents that do the work
your team keeps putting off.

support

Customer support agents

Answer 70%+ of tickets without a human. Plugs into Zendesk, Intercom, or your helpdesk.

resolves refund queries, escalates edge cases
ops

Inbox & email triage

Classify, route, and draft replies to inbound mail. Your team only sees what matters.

triaged 8.4k emails last month for a logistics client
ops

Document & PDF extraction

Turn invoices, contracts, and forms into structured data in your system of record.

340 PDFs → Xero in one run
sales

Lead scoring & outreach

Qualify inbound leads, draft personalised outreach, hand off to your SDRs.

scored 1.3k leads, lifted SQL rate 2.8×
internal

Custom workflow agents

Multi-step agents that reach into your tools — SQL, Slack, CRM, internal APIs.

weekly KPI report built from 6 data sources
dev

Dev automation copilots

The same tools we use internally. PR review, test writing, codebase Q&A.

74 PRs reviewed by our internal QA copilot

Not sure which agent you need?

Start with a 30-min audit. We'll map your workflows and flag the highest-ROI target.

── Our work

One system documented in full,
and the shapes we build most.

The first card is a real production agent, opened up end to end — prompt, guardrail code, eval harness, and the failure our own instrumentation caught. The rest are the problem shapes we are most often hired for.

Consumer mapping · our own product
85% coverage, zero unevidenced facts

Council rules extraction agent

Reads 24 council websites nightly and turns prose into structured rules. Every fact must quote the source page verbatim or it is discarded. Documented end to end — spec, guardrails, evals, and the bug our own metrics caught.

ClaudePythonPostgres
Read the full case study
Logistics
Deflects the routine, escalates the rest

Support triage agent

Drop-in email + chat agent that handles refunds, delivery lookups, and returns, and hands humans only the cases that need judgement.

GPT-4oZendeskPostgres
Triage + escalation
B2B SaaS
Scores inbound, drafts the first touch

Lead-qualifier + outreach

Scores inbound leads, enriches from public sources, drafts personalised first-touch email the AE can ship in one click.

ClaudeHubSpotApollo
Scoring + enrichment
Legacy enterprise
Answers with citations, not guesses

Internal knowledge agent

RAG over a decades-old Java monolith + Confluence. New devs get answers with citations instead of hunting senior engineers.

ClaudepgvectorGitHub
RAG + citations
── How we work

From audit to production
in under 3 weeks.

STEP 01
30 min — free

Workflow audit

We map your repetitive work with you, score each task for AI-fit, and pick the single highest-ROI target to prototype first.

You get
ROI-ranked shortlist + scoped proposal
STEP 02
2 weeks — fixed fee

Prototype in 2 weeks

A working agent you can actually try on real data. If it doesn't beat the baseline, you walk away — no full engagement required.

You get
Live agent + measured lift
STEP 03
Ongoing

Deploy & iterate

We wire it into your stack, instrument it, and iterate weekly based on real usage. You own everything we build.

You get
Production agent + weekly metrics

Ready to see what the highest-ROI agent in your business looks like?

── What clients say

Outcomes, not demos.

62% tickets auto-resolved

The support agent went live in 18 days and is now handling 62% of our inbound tickets. Our team finally stopped working weekends.

Sarah Johnson
COO · Logistics / 120 staff
3 FTE freed

They rebuilt our invoice flow around a Claude agent in two weeks. Two full-time data-entry roles are now free to do reconciliation.

Michael Chen
Head of Finance · Accounting practice
Onboarding 4hrs → 20min

No one else would touch our 15-year-old Java monolith. They shipped a working RAG agent over it, with citations, in a month.

Emily Rodriguez
VP Engineering · Legacy enterprise